Open 7 days a week - most major insurances accepted
Monday - Friday: 9 am - 9 pm
Saturday - Sunday: 9 am - 5 pm
Dongan Hills: (718) 987-IVY1 (4891)
Eltingville: (718) 948-4948
Online Check-In

Contact Us

The friendly staff at Ivy Urgent Care in Staten Island, New York welcomes your inquiry at (718) 987-IVY1 (4891). Our professional staff is ready to provide you with answers. No appointment is necessary – you may call our office to let us know you're on your way, or check in online.

Office Hours

  • Monday – Friday: 9 am – 9 pm
  • Saturday and Sunday: 9 am – 5 pm


Locations & Phone

Dongan Hills (Four Corners)

1551 Richmond Road, Unit 1A
Staten Island, NY 10304

Contact Information:
(718) 987-IVY1 (4891)

Office Hours:

  • Monday – Friday: 9 am – 9 pm
  • Saturday and Sunday: 9 am – 5 pm



Perkins Shopping Plaza
4316 Amboy Road
Staten Island, NY 10312

Contact Information:
(718) 948-4948

Office Hours:

  • Monday – Friday: 9 am – 9 pm
  • Saturday and Sunday: 9 am – 5 pm

When to Go to the Emergency Department

If you are experiencing chest pain, severe shortness of breath, severe abdominal pain, you are bleeding profusely, you feel as though your throat is closing, your lips or tongue are swelling, you develop a sudden onset of a new headache or the worst headache of your life, or you have any abnormal symptoms such as unexplained profuse sweating, strange rash with a fever, slurred speech, vision changes, or inability to move or feel a limb, you may be experiencing a life-threatening emergency, and you should call 911 to get you to the nearest emergency department.

Insurance & Payment

If Ivy Urgent Care Is out-of-network – Attention Empire BC/BS patients: Many BC/BS plans require pre-authorization for services by any provider other than your primary physician. We are unable to obtain pre-authorization after 5:00 pm and on weekends, so patients with these insurances must either pay for the services in full or return when we can obtain pre-authorization from your primary physician, generally Monday through Friday 9-5

If Ivy Urgent Care is in-network with your insurance company, your copay is collected prior to treatment. If your insurance card lists multiple copays, you are responsible for the specialist or urgent care copay.

If Ivy Urgent Care is out-of-network or you have an urgent care deductible, payment will be collected in full at the completion of the visit, and you will be provided with all of the documentation necessary to submit to your insurance for reimbursement to the extent to which you are eligible.

Don’t have insurance? Don’t worry. Ivy offers fair cash pay rates. You only pay for the care you receive. There are no hidden costs or facility fees. The cost of the visit is approximately 25-30% of the cost of a visit to the emergency department. Payment will be collected at the completion of the visit.

Fees and Payment: The cost of a visit starts at $100. Based on the complexity of your problem, and services required, average visits range from $120-$150. Labs, X-rays, minor surgical procedures, and other diagnostic testing are additional. For your convenience, we accept cash, personal checks, debit cards, and most major credit cards.

Hospital Affiliation

Ivy Urgent Care is a proud affiliate of NYU Langone Medical Center. Our partnership with the NYU Healthcare System allows us to bring much needed world-class medical care to our patients in Staten Island. We can secure appointments for our patients with leading specialists in a fraction of the time it would take to be seen by many local specialists. For patients with true emergencies who require transportation to a hospital Emergency Department, NYU boasts the most advanced Emergency Department in NYC, with wait times averaging less than 10 minutes before you are seen by a world-class specialist.